15 Sep

How to Manage a Chat Room with Admin Chat Controls – Troll Control: Volume 2

After receiving so much feedback and questions regarding additional ways you can manage your chatbox relating to troll controls we have done a followup section.

Note: The information in the following sections is provided for all chatWING Chat Room Software Services including, chatbox, custom iOS, iPhone, iPad and Android chat apps and enterprise mobile internal communication solutions powered by chatWING.

chatWING provides the ability to moderate the chat room created by the Chat UI control.
By chatWING, an admin and chat moderator(with correct admin permissions) can delete messages, view a larger message history, and block users from posting. There are many various chat moderation features and controls available within these settings.

Anti Spam Chat Controls – Limit the number of messages that individual users can send per millisecond. The default rate limit is set at 200 milliseconds. The admin can also display a custom chat box rate limit warning message.

Dashboard  > Chatbox  > Anti Spam

Must Verify Email Chat Controls – Manage the chat but requiring users to verify their email address before being able to access or send messages into the room. Some admins do not want to require users to verify their email address for simplicity however if you do need an extra layer of troll control then requiring must verify email is 1 of the chat controls available.

Dashboard  > Chatbox  > Must Verify Email

Guests can post emoticons and links Chat Controls – The ability to limit guests from posting emojis and links is another way to manage the chat. Many users try to use guest login to mask themselves for the sole intention of promoting specific links and adverts. This feature can help to limit this chatbox activity in a casual way.

Dashboard  > Chatbox  > Message > Content > Guests can post emoticons and links
Guest Login Chat Controls – To take the guest login feature a step further you can simply not allow guests to login to your chat or app by un-checking the Guest Login Options. This way all users to the chat box must login with a secure and reliable network.

Dashboard  > Chatbox  > Privacy > Guest
The above solutions can help bring additional layers of security to chatWING chat room software and enhance chat troll control for admins. 
Internal communication used by organizations of all sizes is a way to bring troll free secure mobile messaging to your company using the chatWING app builder.
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